Business and Administration Manager
Join Franquette Crêperie & Soirée as Our Business & Administration Manager
Location: Bowral, NSW
Employment Type: 25 - 38 hours per week (negotiable for the right candidate – eg. school hours available)
Franquette Crêperie & Soirée is looking for a Business & Administration Manager to help keep our growing hospitality business running smoothly.
This role reports directly to the owners and requires strong administrative expertise to ensure seamless communication between owners, management and the greater team.
What You'll Be Doing:
HR & Staffing
Manage staff contracts, rental arrangements and job postings
Oversee onboarding and compliance for new hires
Assist with sponsorship/migration processes for eligible staff
Organise and chair regular staff meetings to ensure alignment across teams
Assist with payroll processing and liaise with our bookkeeper
Logistics & Business Coordination
Act as the link between owners, management and the greater team for menus, specials and operational updates
Coordinate aspects of Franquette Soirée catering operations, including invoicing and logistics
Manage receipt tracking and financial admin in collaboration with our bookkeeper
Assist in future planning and strategic business development
Marketing & Communications
Work closely with the owners to roll out marketing content and social media updates
Assist with event planning and promotional campaigns
Calendar, Office & Guest Services Management
Manage the owners’ schedules and business calendars
Prepare reports and documentation as needed
Improve office systems and processes to keep everything running efficiently
Answer the Franquette Crêperie phone, handling bookings and guest inquiries professionally
What We’re Looking For:
Highly organised with the ability to multitask
Experience in administration, HR, or office management (hospitality and customer service experience is a bonus but not required)
A people person who genuinely values great service and clear communication
Self-motivated and proactive, able to problem-solve in a fast-paced environment
Strong attention to detail, ensuring nothing slips through the cracks
Must be local to the Southern Highlands area – While flexible, this role is hands-on and requires a local presence.
This is a fantastic opportunity for someone who thrives behind the scenes, keeping everything in order. No hospitality experience is necessary – we’re looking for an organisational and admin expert who values great service! If you’re excited by the idea of working closely with a passionate team in a growing business, we’d love to hear from you.
To Apply: Send your resume and a brief cover letter outlining your experience and why you’re interested in the role to bowral@franquettecreperie.com.au
